Building human resources for supply chain management theory of change: Second edition

The Human Resources for Supply Chain Management Theory of Change (ToC) provides a useful basis for strategic planning, by providing a foundation for developing strategies to manage the quantity, type, and capacity of human resources required to operate health supply chains. The TOC analyses the conditions needed to ensure that workers at every level are performing optimally, in order to fulfill all the necessary functions of an effective SC system.

This 2025 edition of the TOC retains the technical rigour and practical orientation of the original framework but strengthens it with insights gained from country implementation and new global evidence. It now integrates diversity, equity, inclusion and accessibility (DEIA) throughout every pathway, assumption and tool in recognition that health supply chains must attract women, youth and marginalised groups if they are to appropriately reflect and serve the communities they are built to support.

HR4SCM explainer video

Watch our animated video, which explains how you can use the Building Human Resources for Supply Chain Management Theory of Change to empower and equip your health supply chain workforce.

Theory of Change one pager

In a nutshell what the TOC is and who it is for.

Theory of Change brief

PtD has developed two resources for the Theory of Change. A two-page brief provides a high-level overview of the TOC describing the four pathways to success, our long-term outcome, and our foundational principle.

Theory of Change narrative

A longer narrative covers the HR4SCM in more detail, with a full description of the critical assumptions, an explanation of the TOC diagram, and an indicators and interventions catalogue.

Click here to download a pdf version of the framework diagram.

The TOC is also available in French (see materials below)

Renforcer les ressources humaines pour la gestion de la chaîne d'approvisionnement théorie du changement

Télecharger la narrative de la théorie du changement ici.

Télécharger le sommaire de la théorie du changement ici.

Cliquez ici pour télécharger un pdf du diagramme de la théorie du changement