Human Resources for Supply Chain Management Theory of Change

The Human Resources for Supply Chain Management Theory of Change (HR4SCM ToC) provides a useful basis for strategic planning, by providing a foundation for developing strategies to manage the quantity, type, and capacity of human resources required to operate health supply chains. The HR4SCM TOC analyzes the conditions needed to ensure that workers at every level are performing optimally, in order to fulfill all the necessary functions of an effective SC system.

HR4SCM ToC Brief

PtD has developed two resources for the HR4SCM Theory of Change. A two-page brief provides a high-level overview of the HR4SCM ToC describing the four pathways to success, our long-term outcome, and our foundational principle. Click here to download the two page brief.

HR4SCM ToC Narrative

A longer narrative covers the HR4SCM in more detail, with a full description of the critical assumptions, an explanation of the ToC diagram, and an indicators and interventions catalog. Click here to download the HR4SCM Narrative. 

HR4SCM ToC Framework Diagram

Click here to download a pdf version of the Framework Diagram.



The authors wish to thank the myriad of individuals who significantly contributed to the process of developing this framework: The People that Deliver Board; ActKnowledge (Dr. Helene Clark, Eoin Collins and Zabi Rahat); Julie Gerdes; Pamela Steele; the participants of a roundtable discussion at the 2016 Global Health Supply Chain Summit in Dar es Salaam, Tanzania (facilitated by moderators Kevin Etter, Musonda Kasonde, Eomba Motomoke, Karen McNulty, and Kevin Pilz); Erin Hasselberg. 

Financial support for the development of Building Human Resources for Supply Chain Management Theory of Change was graciously provided by the United States Agency for International Development (USAID) through the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project, Task Order 3 (PRH) and the People that Deliver Initiative.