Human Resources for Supply Chain Management and COVID-19

PtD and its Coalition Members have put together a list of links to resources, guidelines and tools that health supply chain professionals involved in COVID-19 response efforts will hopefully find useful. This page is updated periodically as new materials are developed and shared with PtD. New resources are added to the bottom of each thematic area. To suggest resources to add please send an email to

You will find the following categories of resources:

  1. Health Supply Chain workforce related resources
  2. Health Supply Chain related resources
  3. Health workforce related resources and research
  4. Supply Chain related resources
  5. Training and Tools
  6. Online communities

1. Health Supply Chain Workforce Related Resources

Health Supply Chain Workers are Essential in the Fight Against the COVID-19 Pandemic
This four-page brief developed by People that Deliver applies the four HR for SCM pathways in the context of COVID-19. COVID-19 response policies, plans, and guidelines cannot overlook the need to support these essential workers. This brief outlines key considerations for keeping health supply chain workers safe and supported, as well as links to relevant resources and tools. French Version.

The Essential Role of Health Supply Chain Workers in COVID-19 Pandemic Response  This is a link to the recording of the 10 June 2020 webinar, hosted by PtD and Chemonics which brought together health supply chain professionals from the public and private sectors to share insights and experiences on how the COVID-19 pandemic has affected their supply chain operations. The speakers shared practical resources, tools, and guidance utilized by their own organizations to ensure their supply chain workforce is safe, protected, and supported. The slides can be downloaded here

Le rôle essentiel du personnel de la chaîne d'approvisionnement en santé dans le contexte de la réponse à la pandémie de covid-19 pour les pays francophones This is the link to the second webinar in PtD’s COVID-19 and HR4SCM webinar series which took place on 16 July 2020. PtD and SAPICS co-hosted a French-language webinar moderated by Emmanuelle Assy from the UNICEF DRC country office with speakers Aline Mukerabirori from Management Sciences for Health, Dr. Sokhna Gaye from the National Pharmacy Association in Senegal, and Fernanda Debellian from the Association for Supply Chain Management (ASCM). The presenters shared their experiences and lessons learned working in health supply chains and the challenges faced by the supply chain workforce in Madagascar, Senegal, the DRC, and across the ASCM network. The slide deck can be download here.

UNICEF Rapid Guidance for Strengthening Human Resources for Health in the context of COVID-19
Health systems can only function with health workers. Investing in human resources for health (HRH) is one part of the broader objectives of health systems strengthening (HSS), and is an essential component within the COVID-19 response. Rapid Guidance for strengthening Human Resources for Health in the context of COVID-19 follows UNICEF’s original HSS Approach, which conceives of HSS actions as being implemented at national, sub-national or district and sub-district or community levels. See section five for information specific to the health supply chain workforce.

Global Health Supply Chain-Procurement and Supplies Management (GHSC-PSM) Project 
Keeping Supply Chain Workers Safe During a Pandemic 
A one-page document covering measures to take for safeguarding facilities and infrastructure, putting in place security protocols, and updating policies and standard operating procedures (SOPs). Also available in French, Portuguese and Spanish.
Actions to Take Now to Ensure Routine Supplies are Available: COVID-19 Response Recommendations
A two-page document for Supply Chain Managers which includes guidance on keeping staff safe and supported. Also available in French, Portuguese and Spanish.

Guidance on Remote Supportive Supervision during COVID-19  Chemonics developed this guidance to support field teams and advise local stakeholders on how to conduct remote supportive supervision when in-person visits are not possible due to the coronavirus pandemic. This document includes a case study on using remote supportive supervision to assist supply chain professionals in Mozambique.


2. Health Supply Chain Related Resources

WHO COVID-19 Partners Platform
The WHO Partners Platform includes links to key documents for COVID-19 preparedness and response planning as well as instructions for accessing the COVID Supply Portal. Key documents include:
Coronavirus disease (COVID-19) technical guidance: Essential resource planning
Emergency Global Supply Chain System (COVID-19) catalogue

Logistics Cluster COVID-19 page
This is the main information page for the Supply Chain Inter-Agency Coordination Cell (SCICC) which is part of a coordination mechanism established by the United Nations Crisis Management Team (UNCMT) to support strategic guidance, operational decision-making, and overall monitoring of the global humanitarian response to the outbreak of COVID-19. This site includes links to intra-agency guidance, links to private sector guidance, key documents such as the Downstream Logistics In Pandemics as well as the Logistics Cluster Situation Reports and Meeting Minutes. 

Interagency Supply Chain Group (ISG) Matrix of Procurement and Supply Chain Coordination Efforts during the COVID-19 Pandemic
This is a snapshot of known efforts to coordinate procurement and supply chains during the COVID‐19 response, including ensuring health service business continuity.  This document is updated every Friday.

UNICEF Supply Division Supplying the fight against the coronavirus disease (COVID-19)
Important information on UNICEF procurement and shipment of vital supplies to countries affected by the COVID-19 pandemic, in addition to impacted essential commodities for children. This page provides the latest supply highlights, including COVID-19 impact assessments on supplies and logistics, as well as information on tender calendars for prospective UNICEF suppliers.

The Global Fund’s COVID-19 site includes a Health product Supply Page with their latest assessment of the overall impact of COVID-19 on health product supply chains for Global Fund grants and recommendations.

JSI’s guidance for Ensuring Family Planning supply availability under COVID-19 

C19HCC Supply Chain Working GroupPreparing Supply Chain Operations for the Next Phase of the COVID-19 Response This paper is intended for leaders across the health supply chain, from hospital logistics and procurement personnel to distributors and manufacturers. This information is also valuable for those who can influence and invest in supply chain capabilities. Understanding how the clinical requirements will change over time, and how these changes will drive shifts in the supply chain, is important for meeting the evolving needs of COVID-19 response.

3. Health Workforce Related Resources and Research

WHO Coronavirus disease (COVID-19) outbreak: rights,roles and responsibilities of health workers, including key considerations for occupational safety and health 

WHO Cleaning and disinfection of environmental surfaces in the context of COVID-19 Strengthening the Health Systems Response to COVID-19

WHO Euro Technical working guidance #1 Maintaining the delivery of essential health care services freeing up resources for the COVID-19 response while mobilizing the health workforce for the COVID-19 response

Frontline Healthworkers Coalition Policy Recommendations for Safe & Sustainable Health Workforce Teams to Fight COVID-19

FIP COVID Information Hub (Pharmacists)
The information hub is divided into four sections: Clinical information and treatment guidelines, guidelines for pharmacists and the pharmacy workforce, frequently asked questions and myth busting, and COVID-19 additional resources. Many documents are available in ten or more languages including French and Spanish. 

Lancet COVID-19 Resource Centre
To assist health workers and researchers working under challenging conditions to bring this outbreak to a close, The Lancet has created a Coronavirus Resource Centre. This resource brings together new 2019 novel coronavirus disease (COVID-19) content from across The Lancet journals as it is published. All of the COVID-19 content is free to access.
ECRI COVID-19 Resource Center
ECRI is providing free and shareable resources to the healthcare community in response to the COVID-19 pandemic. Their resources include emergency preparedness and infection control guidelines, checklists, and tools; supply chain resources, and guidance for aging care facilities.

PAHO The Immunization Program in the Context of the COVID-19 Pandemic
Guidance regarding the operation of immunization programs in the context of the COVID-19 Pandemic. (Available in English and Spanish)

Community-Based Health Care, Including Outreach and Campaigns, in the Context of the COVID-19 Pandemic This guidance outlines the role of community-based health care and adaptations to keep people safe, maintain the continuity of essential services, and ensure an effective response to COVID-19.

Community Health Impact Coalition (Community Health Workers)
This Google Doc (also available in French and Spanish) provides target actions specifically for Community Health Workers involved in COVID-19 response. The document outlines the targeted actions needed to achieve the following goals: PROTECT health care workers, INTERRUPT the virus, MAINTAIN existing health care services while surging their capacity and SHIELD the most vulnerable from socioeconomic shocks.

4. Supply Chain Related Resources 

SAPICS COVID-19 Supply Chain Management Toolkit
SAPICS has curated a list of (mostly free) content for supply chain professionals which includes publications, links to training, podcasts, and a helpline staffed by a team of local and international subject matter experts who have volunteered to provide guidance, answer questions and make suggestions during this challenging time.

CIPS Coronavirus Content Hub
Offers webinars, guidance, FAQs and advice for procurement professionals 

The Center for Infectious Disease Research and Policy (CIDRAP) Is compiling recent articles related to business supply chains and how they are being or might be affected by COVID-19.

Kuehne Logistics University (KLU)
Professor Alan McKinnon has posted online the key takeaways from his Q&A Sessions and presentations that cover the Impact of the COVID19 crisis on logistics and supply chains, including the logistics workforce, logistics bottlenecks, supply chain resilience and more.

5. Training and Tools 

The WHO Academy’s COVID-19 mobile learning app for health workers
The WHO mobile learning app developed by WHO Academy is a convenient tool for accessing WHO’s rapidly expanding and evolving training materials and guidance, along with opportunities to participate in virtual classrooms and other live training in six global languages: Arabic, Chinese, English, French, Russian, and Spanish. ICTWorks provides a helpful overview here

Adaptt Surge Planning Support Tool
This tool is an experimental surge capacity estimator for inpatient care, aiming to support policymakers in surge resources to respond to COVID-19, by simulating different parameters. Adaptt was developed by the Associação Portuguesa de Administradores Hospitalares and Glintt. As requested by the World Health Organization, both entities agreed to release it as an open source free software. 

VillageReach PPE Forecasting and Quantification Tool
As part of country-level rapid COVID-19 response efforts, VillageReach and Last Mile Health collaborated with the Liberian Ministry of Health’s Supply Chain Management Unit and other partners to develop a quantification process and tool for PPEs.  There are other great tools available now as well and no tool is one-size-fits-all. Although this particular tool is specific to Liberia, the tool, process, and its assumptions are broadly applicable to other countries.

COVID-19 Digital Classroom
The COVID-19 Digital Classroom is dedicated to leveraging digital technologies and existing content distribution channels to ensure every health worker has the information they need to help their own communities, wherever in the world they are providing care, from city centers to the last mile. The website has a searchable COVID-19 Resource Library which includes resources in 20+ languages as well as a COVID-19 Digital Classroom with open.source training delivered on the Community Health Academy’s platform.

I+solutions is offering a free and open introductory course on basic concepts and exercises on the quantification of medicines and health products.

ASCM is providing a FREE 90-day subscription to the Basics of Distribution and Logistics course.  Learn a new skillset or cross-train your supply chain team with this special offer.

Medbox (the AID Library) has a COVID-19 Toolbox with a variety of materials including country-specific documents, resources for clinicians, public health professionals and humanitarian aid workers, communication materials, training, and links to knowledge hubs.  

6. Online Communities

WHO Coronavirus Disease Pandemic Main Information Page
This page includes the recorded press briefings from the WHO, rolling updates, links to country and technical guidance and link to the WHO information network for epidemics (EPI-WIN).

International Association for Public Health Logisticians
IAPHL is a free online community of over 8,000 members managed through Knowledge Gateway platform. There are also Country Chapter groups in Angola, Benin, Ethiopia, India, Kenya, Nigeria, and Tanzania.

Health Information for All
HIFA is a global health network with nearly 20,000 members (health workers, librarians, publishers, researchers, policymakers, etc.) committed to the progressive realisation of a world where every person has access to the healthcare information they need to protect their own health and the health of others. 

Health Procurement Africa (CIPS)
Health Procurement Africa was established in 2019 by CIPS, the Chartered Institute of Procurement & Supply, with funding from the Bill and Melinda Gates Foundation. Our mission is to improve the procurement of medical supplies across Africa, by developing a network of professionals, all working together towards the most efficient, ethical procurement practices. The Health Procurement Africa knowledge hub will support health procurement professionals in Africa to learn and share best practices, work together, and develop a more robust procurement system based on globally-recognised standards.

COVID-19 & Pharmacy (FIP) Facebook Group
This Facebook group is freely accessible to FIP members and beyond and provides a forum where you can engage with colleagues around the world on the topic of coronavirus/COVID19 and continuing to provide the best pharmaceutical care during this pandemic.

SAPICS LinkedIn Group
The group is intended to provide a platform for engagement for all SAPICS supply chain professionals.

WHO's Health Alert on WhatsApp
WHO has launched messaging services in Arabic, English, French, Hindi, Italian, Spanish and Portuguese with partners WhatsApp and Facebook to keep people safe from coronavirus.

Resource Type: 
Job Aids & Tools