Country Support Package

The following tools and guidelines help support and develop supply chain managers to effectively manage their country’s supply chain:

How can I strengthen my leadership skills?

Strategic Executive Leadership Program (STEP 2.0)

This leadership development program was developed in collaboration with UPS and is similar to an Executive MBA program. It targets supply chain leaders and managers and senior officials in the Ministry of Health or other ministries who are responsible for strategy, policy and decision making.  The program is built around the general leadership (soft skills) competencies detailed in the “PtD HSCM Competency Framework for Managers and Leaders”. The training follows the 153 model; one month of distance learning, five days of classroom based learning and three months of mentorship.

How can I strengthen coordination and collaboration to ensure that my HR improvement plan is implemented?

National Logistics Working Groups Guidelines

Effective national logistics working groups, or supply chain coordination committees, are the cornerstone of strong coordination, collaboration and alignment of partners with government for implementation of national improvement plans. This document provides guidance for supply chain managers on how to effectively establish and manage logistics working groups. The guidance will includes case studies and lessons learned from countries.

How can I improve performance within my organization?

Examples of job descriptions in supply chain management

Job descriptions are broad written statements of specific functions within the organization. They form the basis for supportive supervision and for periodic individual performance evaluation. Job descriptions ensure that staff is fully informed and aware of their responsibilities. View job description examples from the following countries:

Organizational Behaviors and Change Management

This guidance is designed for a range of users with materials focusing on organizational and cultural change. Tools are presented in a format that will enable users to work though the parts that are most relevant to them. The tools are designed as a means to help users understand, lead and manage change more effectively and to help supply chain managers and their teams to work through change. It provides ideas, insights, case studies and best practices; tools to help users think through different approaches and to apply key principles in their own situation.

Performance Management

These guidelines aim to embed effective people management practices while promoting an understanding of the importance of performance management. While sharing key principles and practical tools to encourage best practice they also aim to strengthen performance management within supply chains in country. The guidelines reflect and compliment the aims of PtD which emphasizes the importance of human resources as a key driver of improved performance within supply chains. This can be achieved by focusing on activities that identify and enhance people performance including retention, supervision, mentoring and coaching.

Resource Type: 
Job Aids & Tools