Human Resources for Supply Chain Management Stepped Approach Toolkit

The PtD step by step approach to human resources capacity development in health supply chain management

A four-stepped approach to systematically develop professional human resources for health logistics and supply chain management. Download a PDF version here

Step 1: Engage local supply chain stakeholders to assess the current needs for HR management and capacity development

Human Resource Capacity Development in Health SCM: Assessment Guide and Tool USAID|DELIVER, 2013 This assessment methodology and planning tool assists health supply chain managers assess and improve the management and capacity development of their human resources by engaging local SCM stakeholders in five interrelated building blocks: engaged stakeholders, optimize policies and plans, workforce development, increase performance and workforce retention and professionalize SCM.

The tool identifies opportunities for improvement and aids in the development of an HR capacity development plan that compliments broader supply chain strengthening and health system strengthening efforts.

Human Resource Capacity Development in Public Health Supply Chain Management: Assessment Tool and Templates

The assessment tool and templates in this document should be used in conjunction with the Human Resource Capacity Development in Public Health Supply Chain Management: Assessment Guide and Tool to gather data on human resource opportunities and challenges associated with supply chain management. Data collected through this assessment are expected to strengthen supply chain personnel capacity by informing host country efforts to build applicable human resource systems and to advocate for professionalizing supply chain management. This MSWord file is adaptable to the context of individual countries.

Human Resource Capacity Development in Public Health Supply Chain Management Assessment: Diagnostic Dashboard

The Diagnostic Dashboard is the third component of the Human Resource Capacity Development in Public Health Supply Chain Management Assessment Tool. It is an Excel-based rating tool used to define the stage of development, or maturity, of each human resources for health (HRH) building block. Collected data are used to inform recommendations with the intention of advancing HRH building blocks to the next development stage in order to strengthen the human resource management of supply chain personnel in ways that positively impact supply chain performance. The Diagnostic Dashboard is also available in French: Outil d'évaluation des capacités des ressources humaines en matière de gestion de chaînes d'approvisionnement : Tableau de bord


Training Needs Analysis Toolkit

A Training Needs Analysis (TNA) is the identification of training requirements as well as the most cost-effective means of meeting those requirements. It enables countries to developed informed training plans for the supply chain workforce, taking into account roles and responsibilities, requirements of the job and actual skills and competencies. The outputs from the process include a training needs analysis, training strategy and costed training plan and training resources to effect implementation.The Training Needs Analysis (TNA) Factsheet provides a helpful overview of the analysis and its five components. You can download the entire toolkit from the Technet-21 iSC Strengthening website

Step 2: Map out the skills, knowledge and abilities of the supply chain workforce by using a competency framework

The PtD Competency Compendium for Health Supply Chain Management, 2014

Référentiel de compétences de PtD pour la gestion de la chaîne d’approvisionnement dans les systèmes de santé, 2014

PtD Competency Compendium: Health Supply Chain Competency Mapping in Namibia, 2014
This competency compendium and further guidance from Namibia demonstrates how to create SCM competency frameworks for different cadres of supply chain workers. The compendium draws on 20 competency frameworks and related documents from a number of global organizations. 

Recensement des compétences pour la chaîne d’approvisionnement de la santé publique en Namibie, 2014 Résultats et recommandations issus de la collaboration entre l’initiative People that Deliver et le Ministère namibien de la santé et des services sociaux, SCMS et CapacityPlus

The PtD Health Supply Chain Competency Framework for Managers & Leaders, 2015 The framework defines the skills, competencies and associated behaviours that are required for effective supply chain management.  It can be used to map existing competencies with desired competencies at all levels of the system and inform a capacity development plan to address the gaps. Defining what is needed for sustainable health SCM. Version française

Step 3: Include HR management and capacity development into an integrated supply chain strategy

Process Guide and Toolkit for Health Supply Chain Systems Strengthening, UNICEF, 2015  This toolkit brings together all the elements defined in the previous steps and other resources to support countries in developing an integrated strategic plan for health supply chains that contains a strong HR component.

Step 4: Create a costed capacity development implementation plan

Country Guide: Applying for Health Supply Chain Management Development Funds, 2014 This PtD guide is created to aid health supply chain managers in their application for funds for development, acknowledging that no direct funding stream for HR in SCM exists, but the systematic strengthening of HR for SCM forms part of a strategic and planned approach to systems strengthening.

Guide pays: Recherche de fonds de développement pour la gestion des chaînes d’approvisionnement dans les systèmes de santé, 2014

Cómo solicitar fondos para el desarrollo de la gestión de la cadena de suministro de salud pública, 2014