This competency framework sets out the technical, managerial, organizational and personal skills that staff at headquarters and state level within NMSF are expected to have and the professional competency profile for every post in the organization. It complements the People that Deliver (PtD) Health Supply Chain Competency Framework for Managers and Leaders and ensures that each activity can be undertaken to a required level depending on the post.

To understand constraints and guide solutions that will develop Zimbabwean public health sector supply chain human resources the Ministry of Health and Child Welfare (MOHCW) Directorate of Pharmacy Services (DPS), with support from the USAID | DELIVER PROJECT, carried out an assessment of human resources for supply chain management in March 2012. The purpose of this assessment was to:

- Document the state of Zimbabwe’s public health supply chain human resource capacity;
- Identify opportunities to build the organizational and individual capacity of public health supply
chain human resources; and
- Document professionalization efforts of supply chain personnel.

The Conference had 160 participants from 20 countries.

This paper examines the current situation for healthcare supply chains in low- and/or middle-income countries (LMICs), how the public and private healthcare supply chains in these countries are organised, and how they perform using some key availability and affordability indicators. This paper is not intended to be a comprehensive analysis of how supply chain performance or medicine access can be improved; rather, it is a broad situational analysis of how these supply chains are currently organised and performing.

In order to identify the relevant actions that must be taken to improve health systems’ supply chains, Bioforce proposed to conduct a survey. As a result of this initiative, the present survey aims to generate a complete picture of the performance of the workforce in charge of SCM in the West African sub-region, and to consider areas for improvement.

This toolkit forms part of the country support package for immunization supply chain managers (iSCMs) as part of the implementation of the GAVI Alliance supply chain strategy and is designed to enable and support the embedding of effective people management practices while promoting an understanding of the importance of performance management.

The People that Deliver Initiative welcomes the opportunity to provide feedback on Paper 8 of ‘Global Strategy on Human Resources for Health’, ’Building on human capability beyond the health sector’.

The availability and distribution aspect, including program drugs, are always being considered under the Ministry of Health policy, as included in the National Drug Policy (2006) and part of Community Health Reform (2009).

We all know that whenever supply chain challenges are discussed or assessed, inevitably human resources or lack of capacity comes up as one of the key bottlenecks. Nearly always the response is to include more training in whatever improvement plan is being developed.

This white paper proposes goals, an approach, activities and a call to action that aim to engage key stakeholders in a harmonised effort to professionalise public health supply chain management, by emphasising a cultural shift in international notions of public health supply chains, institutional shifts in prioritisation of and requirements for supply chain manager positions, and individual opportunities for professional education and networking.