Strategic Training Executive Programme (STEP 2.0)

Professional development for health supply chain managers

What is STEP 2.0?

The jointly coordinated STEP programme, also known as STEP 2.0, is a professional development tool specifically tailored to the needs of health supply chain leaders and managers. Crucially, it blends elements of self-paced learning, facilitator-led training, on-the-job application of leadership skills and coaching support. What makes it particularly unique is that it pairs public sector supply chain managers – the delegates – with private sector supply experts – the coaches.

Who is behind STEP 2.0?

Managed by People that Deliver (PtD) – a global coalition hosted by UNICEF Supply Division – STEP 2.0 is jointly offered by Gavi, the Vaccine Alliance, the Global Fund to Fight AIDS, Tuberculosis and Malaria (the Global Fund) and the United States Agency for International Development (USAID).

By uniting to offer STEP 2.0, Gavi, the Global Fund and USAID will increase supply chain efficiency and improve health outcomes for many in lower- and middle-income countries struggling to access medicines or other health commodities.

PtD is working closely with donors, implementing partners and other key stakeholders to oversee and coordinate the rollout of the STEP 2.0 program.

Where did STEP 2.0 come from?

STEP 2.0 builds on Gavi’s original model, developed in 2015, which enhances the management capacity of immunisation supply chains through a structured training programme. In fact, STEP 2.0 leverages the technical strengths of each organisation’s supply chain leadership programs, including USAID's Lead Lab Initiative and the Transformational Leadership Program (a change management programme for supply chain executives).

What is the challenge?

Health supply chain leaders and managers play a pivotal role in ensuring the availability of critical vaccines and health commodities but all too often these managers and workers lack the appropriate skills and training. The human resource training prevalent in low- and middle-income countries tends to emphasise technical and operational-level competencies (hard skills) over strategic competencies (soft skills). As a result, health supply chains are often limited in their ability to meet existing demands. This jeopardises the health of individuals, the health goals of countries and the major investments in health supplies made by governments and partners.

What is the solution?

A well-performing health system relies on well-trained and motivated health workers. The health supply chain worker is often overlooked, but it is precisely this worker that is responsible for ensuring that health commodities reach patients.

This is where STEP 2.0 comes in. STEP 2.0 combines traditional learning with on-the-job training to give health supply chain managers guidance in people management, problem-solving, communication, project management and professional development competencies. It is these kinds of skills that could hold the key to many health supply chains reaching their potential and becoming well-oiled machines.

Who is STEP 2.0 for?

STEP 2.0 has been designed for health supply chain managers and leaders, many of whom face the same challenges, including the need to mobilise supply chain staff and the need to lead during times of uncertainty or ambiguity. STEP 2.0 provides an opportunity for delegates to connect, lead and learn from other public and private practitioners.

Download the STEP 2.0 programme brochure to learn more.