En s’appuyant sur l’expertise de ses spécialistes de la chaîne d’approvisionnement et des ressources humaines pour la santé, People that Deliver a proposé une série d’activités destinées à évaluer et à résoudre de manière globale les difficultés de la chaîne d’approvisionnement en matière de ressources humaines.

The purpose of the Supply Chain Performance Improvement Program (SCPI) was to build capacity in Central Medical Store (CMS) staff in ISO-accredited warehousing best practices through a modular, adaptable three-phased approach. The need for local, country-specific training programs is in high demand. In response to increasing requests, including a request from the Namibia Ministry of Health and Social Services (MOHSS), for a more country-specific, less resource intensive warehouse operations management (WOM) course, Supply Chain Management System (SCMS) staff designed the SCPI program. For years, the traditional capacity building approach in WOM was offsite, in-service training for central and regional medical store staff around the world. Staff would leave their posts for weeks at a time, usually with travel fees and course tuition funded by donor agencies. When staff returned to their posts, it was difficult to apply what they had learned in the state-of-the-art warehouse training facilities to their own unique warehouse environments.

The presentation provides an overview of Health System and Supply Chain in Namibia, key findings of the human resources for supply chain management assessment and key HR related findings of a SWOT analysis of the central medical store.

The methodology for this assessment is based on the USAID HR for SCM Theory of Change.

The PtD-Namibia collaboration proposed a multifaceted, coordinated response that built on previous assessments and initiatives for the SCM workforce. PtD-Namibia sought to strengthen all five of the PtD human resources building blocks—that is, stakeholder engagement, optimized policies and plans, workforce development, improved retention and performance, and professionalized SCM workforce - through five integrated and interrelated activities over a period of 18 months.

Namibia is faced with one of the most severe health workforce shortages in the world, including a shortage of supply chain personnel to manage the key institutions of the public health supply chain, the Central Medical Store (CMS) and Regional Medical Store (RMS). As Namibia is a focus country for People that Deliver (PtD), a global initiative focused on raising awareness of human resource (HR) challenges for supply chain management (SCM), the Namibian Ministry of Health and Social Services (MOHSS) requested the Initiative’s assistance in tackling its supply chain human resource challenges.

This user guide follows the same flow as the tool and each slide has a legend representing the tabs of the excel tool.

In an effort to understand the breadth and depth of current academic offerings in supply chain management in Africa, People that Deliver and MIT CTL collaborated to complete a rapid landscape of current educational offerings (degree and certificate programs) in supply chain management, including health supply chain management. This landscape is a more specific and also wider analysis of the current offerings on the LAPTOP platform site, a supply chain course search engine developed by John Snow, Inc., and hosted by the Reproductive Health Supplies Coalition.

This paper presents the results of a review of published literature related to workforce excellence in supply chain management in developing countries. It was conducted through desk review and online search. Focus was given to articles published during the past six years. Documents were solicited from key organizations via listservs and direct correspondence.